Welcome to ughiij.com! We are committed to providing you with efficient, safe and reliable logistics services to ensure that you can receive the hardware products you purchased smoothly. Please read the logistics policy below to understand our shipping, delivery and freight instructions.
1. Shipping time
Orders will be processed and shipped within 1-3 working days (excluding weekends and public holidays).
In case of promotions or holidays, order processing may be delayed. We will inform you of the latest delivery progress in the order confirmation email.
2. Delivery range
Currently, we mainly deliver to Australia and do not support international delivery.
3. Logistics method and estimated delivery time
We work with many reliable logistics companies to ensure that your order can be delivered safely and quickly. The specific delivery time is as follows:
Logistics method Estimated delivery time Remarks
Standard delivery 7-12 working days Applicable to most areas
Fast delivery 4-7 working days Applicable to some major cities, additional fees may be required
Note: The actual delivery time may be delayed due to region, weather, traffic conditions or force majeure.
4. Shipping fee description
Standard delivery: Free shipping for orders over $XX.XX (AUD), $XX.XX shipping for orders below this amount.
Express delivery: All orders are subject to additional fees, which are calculated based on the specific address and displayed on the checkout page.
There may be additional shipping fees for remote areas, please check the specific fees at checkout for details.
5. Order tracking
After the order is shipped, we will send the logistics tracking number by email, and you can check the status of the package through the logistics company's official website.
If you do not receive the package within the estimated delivery time, please check the logistics information first. If there are still problems, please contact customer service: service@ughiij.com.
6. Logistics abnormality and liability description
If the package cannot be delivered due to the buyer providing an incorrect address or contact information, the buyer shall bear the additional delivery fee.
If the delivery is delayed or lost due to the logistics company, we will actively assist the customer to communicate with the logistics party to resolve it.
If the order is delayed due to force majeure (such as natural disasters, policy adjustments, etc.), we will notify the buyer in time and minimize the impact.
Thank you for your support of ughiij.com. If you have any questions, please contact our customer service team!
—— ughiij.com Team