Welcome to ughiij.com! To make your shopping experience smoother, we offer a variety of safe and convenient payment methods. Please read the payment policy below to understand our payment rules and procedures.

1. Acceptable payment methods

We currently support the following payment methods:

Credit / Debit Card (Visa, MasterCard, American Express)

PayPal

Apple Pay / Google Pay

Bank transfer (only available for certain orders, please contact customer service for account information)

2. Payment Security

We use SSL (Secure Sockets Layer) encryption technology to ensure the security of your payment information.

We do not store or share your payment information, and all transactions are completed through third-party payment platforms.

If you find unauthorized transactions, please contact your bank or payment service provider immediately.

3. Payment process

Select the product on the website ughiij.com and add it to the shopping cart.

Go to the checkout page, fill in the delivery information and select the payment method.

After confirming the order, complete the online payment.

After the payment is successful, you will receive an order confirmation email and we will process your order within 1-3 working days.

4. Currency and exchange rate

Orders are settled in Australian dollars (AUD) by default.

If you pay in other currencies, your bank or payment platform may charge an exchange rate conversion fee. Please contact your bank for specific fees.

5. Order failure or payment problem

If your order payment is not successful, it may be caused by the following reasons:

The bank or payment institution refuses payment (it is recommended to contact the bank for confirmation).

Insufficient account balance.

Network connection problem.

If you encounter payment problems, please try to change the payment method or contact our customer service team:

📧 Email: service@ughiij.com

6. Refund instructions

If your order meets our return and exchange policy, the refund will be returned to your payment account.

The refund processing time is usually 5-10 working days, and the specific arrival time depends on the processing speed of the payment platform or bank.

If you have any payment-related questions, please feel free to contact our customer service team. Thank you for your shopping support at ughiij.com!

—— ughiij.com Team